Privacy Policy

Last updated: May 2026

SCTG AI Services, a division of SC Technology Group Pty Ltd ("we", "our", "us"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services.

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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Information We Collect

We collect personal information you provide directly to us, including when you:

• Submit an enquiry or book an AI Readiness Audit via our website form
• Contact us by phone or email
• Engage us for consulting or managed AI services

This may include your name, business name, email address, phone number, industry, and details about your business operations relevant to our services.

We also collect non-personal information through website analytics (including page visits and referral sources) to improve our website and marketing.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and confirm audit bookings
• Deliver AI consulting, implementation, and managed services
• Send service-related communications (invoices, reports, project updates)
• Send marketing communications about our services (you may opt out at any time)
• Improve our website and service offerings
• Comply with legal and regulatory obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (e.g. email platforms, CRM software, accounting software) — only to the extent necessary to provide our services
• Professional advisers (lawyers, accountants) bound by confidentiality obligations
• Regulatory bodies where required by law

Data Storage and Security

Your information is stored on secure systems within Australia or with cloud providers operating under equivalent data protection standards. We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, or loss.

No data transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at jeremy@sctg.com.au.

Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. These tools collect anonymised data about page visits, time on site, and referral sources. You can disable cookies in your browser settings, though this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of our website following any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Jeremy Williams
SC Technology Group Pty Ltd
165 West Fyans St, Newtown VIC 3220
jeremy@sctg.com.au
+61 3 5277 9797